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New Phone # & Call Center Coming to Idaho!

mdingman1

Our transit contractor, Downtowner, heard your comments and they listened! The call center that manages the GIFT phone number to schedule rides is moving to Idaho! Starting, Monday, November 21, 2022, to schedule a ride please call 208-999-4438. The old number will be disconnected.


We're excited for the service to provide a better customer experience on the phone for the customers who prefer to schedule their ride that way.



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William Thompson
William Thompson
Oct 23, 2024

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Contact Us

This form is for general inquiries. Please read our FAQ page HERE as you may find the answer to your question quickly!

 

DO NOT use this form to:
 

  • Book a ride. You cannot book a ride from this form. You must schedule a ride through the GIFT On-Demand app or by calling 208-999-4438.
     

  • Change a scheduled ride or try to contact a GIFT driver. You cannot change a ride or contact a driver through this form.
     

  • Ask questions about fares or credit card charges. If you have issues, please call 208-999-4438.
     

  • Apply to become a GIFT driver. We do not contract or employ the drivers for this service. Please search indeed.com for available jobs.

 

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PO Box 50900, Idaho Falls, ID 83405

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